We appreciate your interest in The Skypark and the trust you place in us when purchasing tickets. It’s important to understand our ticket cancellation and refund policy as outlined below:

1. Cancellation Policy: At The Skypark, we are dedicated to delivering unforgettable experiences to our customers. However, please be aware that we do not offer ticket cancellations for tickets. Once a ticket is purchased and confirmed, it cannot be cancelled, modified, or refunded.

2. Refund Policy: We understand that unexpected situations can arise, and plans might change. However, we regret to inform you that The Skypark does not provide refunds for any purchased tickets. This includes cases of non-attendance, changed schedules, or other personal reasons.

3. Transfer of Tickets: If you find that you are unable to attend, you may consider giving or selling your ticket to someone else. The Skypark allows the transfer of tickets to another individual, provided the original ticket holder informs us about the change. Please note that we do not facilitate these transfers and any arrangements are solely the responsibility of the ticket holders involved.

4. Cancellations: In the rare case like issues with bank transfer, a full refund of the ticket price will be issued to all ticket holders. We are committed to ensuring transparency and fairness in such cases.

5. Contact Us: If you have any questions or concerns about our ticket cancellation and refund policy, please feel free to contact our customer support team. We are here to assist you and address any inquiries you may have.

Please note that our policy is designed to maintain consistency and fairness to all our customers. We value your understanding and look forward to providing you with remarkable experiences at The Skypark.

This policy is subject to change without prior notice, and we recommend reviewing it periodically to stay informed.

Thank you for choosing The Skypark! Your support is highly valued.